Effective date: 1st August 2025

Last updated: 1st August 2025

LuxuryITA (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

We are a UK-based travel advisory service, appointed by Inteletravel UK, to provide travel planning and booking services.

Our contact details:
- Company name: LuxuryITA
- Email: hello@luxuryita.com 

We are the data controller for the purposes of UK data protection law. 

We may collect and process the following personal information:
- Name, email address, and phone number
- Passport details (if required for bookings)
- Travel preferences and booking history
- Payment information (processed securely through Inteletravel UK)

We use your personal data to:
- Arrange and manage your travel bookings
- Communicate with you about your travel plans
- Provide customer service and respond to enquiries
- Comply with legal obligations

Any personal data we store is held securely in the cloud using Microsoft and Trello services, which use industry-standard encryption and security.
 

We do not store personal data on local devices unless strictly necessary and secure. Access is restricted to authorised staff only.

We only share your personal data when necessary to provide our services, for example with:
- Airlines, hotels, and tour operators
- Payment service providers
- Service partners essential for your travel arrangements via Inteletravel UK
 

We never sell your personal data to third parties.

Under the UK GDPR, you have the right to:
- Access a copy of your personal data
- Request correction or deletion of your data
- Object to how we use your data
- Withdraw your consent (where applicable)
- Complain to the Information Commissioner’s Office (ICO) if you are unhappy with our handling of your data
 

You can contact the ICO at: www.ico.org.uk

We keep your personal data only as long as necessary for the purposes it was collected, and to comply with legal and regulatory requirements.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
- Email: hello@luxuryita.com